Marvin has been in the health and fitness industry for over 12 years as a physical therapist, strength and conditioning coach, personal trainer, national health consultant and an athlete. He brings evidence-based research and first-hand experience of fitness/wellness to his patient care. Marvin is very passionate about helping others attain and sustain active, healthy lives. He believes that optimum healthcare is gained with good communication between the patient, the physical therapist and their medical doctor.

Experience:

  • 8 years of experience in clinical orthopedic, sports medicine rehabilitation
  • 12 years of experience in fitness/wellness field
  • 3 years as the center coordinator of clinical education and clinical instructor
  • Educated/Experienced in Mckenzie Method
  • Educated/Experienced in Active Soft Tissue Mobilization
  • Educated/Experienced in Kinesiotaping and Athletic Taping

Specialization:

  • Certified mulligan practitioner (CMP)
  • Mulligan concept teaching assistant
  • Certified strength and conditioning specialist (NSCA)
  • Certified personal trainer (NASM)
  • Resist-A-Ball Training Instructor (RABS)

Education:

  • Advance Doctorate in Physical Therapy from Northeastern University
  • Advance Masters in Physical Therapy from Sacred Heart University
  • Bachelor of Science in Biology from Sacred Heart University

Kathleen has been in the healthcare industry for over 4 years. She is driven and very passionate about helping patients’ manage their pain and improve their mobility to achieve healthy lives. She strives to make a positive difference in the quality of each patients’ lives and  believes that patient education is key to treatment and leads to superior outcomes.

Experience:

  • 2 years of clinical orthopedic rehabilitation
  • 2 years of experience in the fitness field
  • 1 year of pain management

Specialization:

  • CPR AED First Aid

Education:

  • Associate of Applied Science in Physical Therapist Assistant from Essex County

Executive Team

Trenair Royal

Quality Improvement Director
  • The Quality Improvement Director works with the Clinical Director to
    plan, organize, direct, and lead the personnel and work process of the quality improvement program.
  • Supports the accomplishment of corporate strategic plans that achieve high impact and significant improvements in organizational performance.
  • Provides leadership for implementing changes targeted at systems improvement.
  • Provides project management, data analysis and measurement of outcomes, document and report the results and accomplishments of quality improvement initiatives.
  • Strategically plans and manages clinic outreach to drive customer engagement, increased participation, recognition, and  progression of the clinic.
  • Responsible for  developing reports and analyzing patient population data to assist the Clinical Director in providing materials and programs appropriate to the patients served
  • Audits clinic departments for compliance with policies/procedures and local, state, and federal regulations
  • Aligns the Center ‘s Policies and Procedures to support patient access, care coordination patient satisfaction

Experience:

  • 10 years of experience in fitness/wellness field
  • 6 years of experience in health field
  • 6 years of coordinating and directing quality improvement activities within medical organizations

Specialization:

  • Certified Patient Centered Medical Home (PCMH) Content Expert (NCQA)
  • Certified group instructor (AFPA)
  • Certified personal trainer (AFAA)

Education:

  • Pursuing Masters in Health Administration from Walden University
  • Bachelor of Science in Psychology from Thomas Edison State University
Health Claims Specialist
  • Responsible for documentation of the workflow in the charge capture processes.
  • Develops changes to workflow processes and provides education and training to departmental staff to achieve net revenue opportunities.
  • Monitors functions and activities to safeguard Forest Hill Physical Therapy against exposure to penalties and fines by ensuring healthcare services are billed accurately and properly at all times.
Our Patient Care Support Team

All patient care team assists in Spanish translation and helps patients to navigate through physical therapy care and transition back to their primary care doctors after treatment.

Jamilet Perez

Clinic Assistant- Physical Therapy Aide
  • Assists in keeping the facility and patients rooms clean for patient care
  • Performs medical intake (triage) during patient visits
  • Organizes and update clinical manuals (MSDS, exercise book, home exercise book surgery protocol book) and clinic library as instructed by the Clinical Director
  • Files both active and inactive discharge patients
  • Participates in care coordination with primary care offices for patients whom need initial evaluations to ensure patients are seen as possible.
  • Assists patients with intervention (modalities, rehab exercises)
  • Maintains office flow during patient visits

Leoris Rodriguez

Back Office Patient Care Support
  • Completes Insurance Verification
  • Assists patients in Payment Plan Options
  • Responsible for Account Collections

Christie Neris

Front Office Patient Care Support (Scheduler)
  • Greets, instructs, directs and schedules patients and visitors
  • Answers incoming phone calls for appointment scheduling
  • Serves as a liaison between patient and medical support staff.
  • Checks in-patients, verifies and updates demographic, insurance and other necessary information in the computer records.
  • Collects co-payments and past due balances for accounts
“I have been wearing a boot on my foot for over a year and now after only 3 weeks of physical therapy I can walk without crutches and can wear my sneakers! Dr. Royal always greets me with a smile and motivates me to do better than I have done before. The staff is great and I feel like I’m a part of their family!”

Diame G.Lord Commander